How It Works
Three simple steps to the family trip you've always talked about.
Tell Us About Your Family
Every family is different — different ages, different budgets, different ideas of fun. That's exactly why we don't send you a generic list of options.
Start by chatting with Ellie, our AI planning assistant, or fill out our simple trip request form. Tell us who's traveling (grandparents, parents, little kids, teenagers — whoever's coming), any mobility or dietary needs, your rough budget, and when you're hoping to go.
The more you share, the better we can match you. There are no wrong answers — we've planned trips for families of every shape and size.
Get Personalized Options
Once we know about your family, Tal reviews your details personally and handpicks a shortlist of travel options that actually work for everyone — from the grandparents to the grandkids.
We specialize in multi-generational travel, which means we know which cruise lines have the best facilities for mixed-age groups, which resorts keep teenagers engaged while giving grandparents space to relax, and which itineraries won't leave anyone exhausted or bored.
You'll hear back within 24 hours with tailored recommendations — not a brochure dump, but a curated shortlist with honest notes on why each option fits your family.
Book with Confidence
Once you've chosen the trip that feels right, we handle everything from there. Cabin or room selection, dining reservations, shore excursions, travel protection — all coordinated by one person who knows your family's details.
No call centers. No being passed around. One advisor, start to finish.
And here's something most people don't know: our service costs you nothing extra. We're paid by the travel providers — the same way a mortgage broker is paid by the lender, not the buyer. You get expert planning and personal follow-through at zero additional cost.
Common Questions
Is El Phun really free to use?
Yes. We are paid a commission by the travel providers — cruise lines, resorts, tour operators — when we book on your behalf. This is standard practice in the travel industry and does not affect the price you pay. You would pay the same price booking directly.
What kinds of trips do you plan?
Our specialty is multi-generational family travel — trips where multiple generations travel together. We book cruises, beach resorts, European tours, river cruises, Disney and theme park vacations, and more. If it involves getting a family together to travel, we can help.
How is El Phun different from booking online?
Booking online is fast but generic. We ask the questions the booking sites don't — about who's traveling, what they need, and what actually makes a trip work for your specific family. Then a real person curates options and manages the details so you don't have to.
What is Ellie?
Ellie is our AI-powered trip planning assistant. She helps gather the details about your family and trip preferences, and can answer general questions about multi-generational travel any time of day. Every inquiry Ellie receives is reviewed personally by Tal, who follows up directly.
How quickly will I hear back?
Within 24 hours on business days. We'd rather take the time to give you a thoughtful, personalized response than fire back a generic reply in five minutes.
Ready to Start?
Tell us about your family and what you're dreaming of. We'll handle everything else.
Start Planning →